Job Title:  Administrative Manager       Reports to:  Executive Director

Assignments & responsibilities include these essential functions;

• Improve the operational systems, processes and policies in support of the organizations’ mission. Specifically, support increased report management, information flow, business processes and organizational planning
• Manage and augment the effectiveness and efficiency of administrative services: Human Resources, Information Technology and Accounting/Finance, through improvements to each function as well as coordination and communication between with County Contractor, independent Accountant and HR consultants
1. Maintaining systems                  5.  Communication with stakeholders
2. Back up data base                    6.  Accurately maintain time sensitive files
3. Systems upgrades                     7.  Manage outsource functions
4. Software recommendations       8.  Emphasis on quality performance
• Manage all administrative support staff, volunteers, consultants & contractors involved in administrative duties
• Play a significant role in long-term planning including any initiatives geared towards operational excellence
• Oversee overall administrative management: planning, systems, and controls such as building concerns & maintenance, hardware (phones, computers, etc…) billing and vendors
• Manage agency inventory and supplies
• Agency Contract liaison with management of provision and obligations
• Building staffing logistics and day to day efficient operations
• Maintain appropriate reports and documentation in accordance with daily operations
• Payroll management, including tabulation of accrued employee benefits and compensation
• Maintain employee files to ensure employee orientation, training and recordkeeping
• Payroll administration and attendance records
• Employee safety, welfare, wellness and health reporting
• Management of agency in accordance with the Executive Director
• Other duties as deemed necessary for the overall operation of the organization

Page 2      Young Men and Women’s African Heritage Association Administrative Manager Job Description

Required Knowledge, Skills and Abilities:

• Commitment to the organizational mission
• Excellent computer skills and proficient in MS Office, QuickBooks, and Dreamweaver
• Excellent communication skills both verbal and written
• Knowledge of government contract management and knowledge and experience in organizational effectiveness and management of best practices
• Demonstrated leadership and vision in managing major projects or initiatives
• Exceptional interpersonal skills and a collaborative management style
• A demonstrated commitment to high professional ethical standards and a diverse workplace
• Knowledge of compliance implications of non-profit status
• Excels at operating in a fast pace, community environment
• Excellent people manager, open to direction and collaborative work style with a commitment to get tasks completed
• Ability to challenge and debate issues of importance to the organization
• Ability to look at situations from several points of view
• Persuasive with details and facts
• Delegate responsibilities effectively
• High Comfort level working in diverse environments

Professional Development Activities:
10-annual hours of professional development training in technical information systems

Acceptable Experience and Training:

• Three or more years experience of management/administrative experience

• Expertise in multiple technology systems, such as; Microsoft Office Suite, Word, Excel, MS PowerPoint, QuickBooks, Outlook, Dreamweaver, and Data Entry
• Operates office machines (e.g., PC, typewriter, copier, facsimile, multi-line telephone)
• Performs 95% of activities and functions in an office setting

• 5+ years experience in a progressively challenging administrative work environment.
• Combinations of experience and education that meet the minimum qualifications may be substituted.